When you visit or make a purchase from SophieCosmetics.com, your personal information is gathered, utilized, and shared according to this Privacy Policy.

Personal data that we gather

We automatically gather certain information about your device when you visit the Site. This information includes the web browser you are using, your IP address, the time zone you are in, and some of the cookies you have placed on your device. In addition, we track information on the specific web pages or goods you visit, the websites or search phrases that led you to the site, and your interactions with the site as you navigate it. We term this data that is automatically gathered “Device Information.”

The following technologies are used by us to gather Device Information:

“Cookies” are small data files that are stored on your computer or device and frequently contain a unique, anonymous identification. Go to http://www.allaboutcookies.org for further details about cookies, including how to disable them.

  • “Log files” gather information such as your IP address, browser type, ISP, referring/exit pages, and date/time stamps in addition to tracking actions made on the site.
  • Electronic data called “web beacons,” “tags,” and “pixels” are utilized to track how you navigate the website.

In addition, we obtain certain information from you when you attempt to make a purchase on the Site, such as your phone number, email address, billing address, and shipping address. This data is what we call “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

How do we use your personal information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).

We also use this order information for the following purposes: 

  • To contact with you
  • To verify that our orders are legitimate and not fraudulent
  • To send you advertisements or information about our goods and services based on your preferences. In addition to using the Device Information we gather to help us screen for fraud and potential risk (specifically, your IP address), we also use it more generally to enhance and optimize our site (by producing analytics about how users navigate and interact with the site, for example, and to evaluate the effectiveness of our marketing and advertising campaigns).

Sharing your personal data

To assist us in using your personal information as previously mentioned, we provide it to outside parties. In order to better understand how our users interact with the Site, we also employ Google Analytics. You can learn more about how Google handles your Personal Information by visiting https://www.google.com/intl/en/policies/privacy/.

Google Analytics opt-out is also available at https://tools.google.com/dlpage/gaoptout.

Lastly, we may also disclose your personal information to defend our rights or in response to a subpoena, search warrant, or other legitimate request for information that we receive. We may also do this in order to comply with applicable laws and regulations.

Do not track 
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Data retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint,

please contact us by e‑mail at info.lebanon@sophie-cosmetics.com or by WhatsApp +961 70903577

please contact us by e‑mail at info@sophie-cosmetics.com or by WhatsApp (064) 332-1233